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Service Providers Accessibility Guide: A quick reference guide for accessible communications

The Service Providers Accessibility Guide is designed to provide a practical, hands-on, step-by-step way to effectively prepare and deliver content and communications to people with disabilities via computing and mobile devices.

The original version of this Guide was funded by the Australian Government Department of Families, Housing, Community Services and Indigenous Affairs as part of the Practical Design Fund and was released at the launch of the National Disability Insurance Scheme in August 2013. This Guide has been significantly updated in October 2015 to reflect changes in technology, operating systems, apps, equipment and approaches to accessibility.