Academic Coach - AIPC
Employment status: Permanent, Full-time & Hybrid Working (1 Day WFH, 4 Days in Office); Fortitude Valley, Queensland
The Australian Institute of Professional Counsellors (AIPC) now deliver specialist education across counselling, social work, community services and allied health. With more than 30 years’ experience, AIPC is Australia’s leading provider of counselling education, offering nationally recognised and industry-accredited programs including the Diploma, Bachelor and Master of Counselling.
Reporting to the Dean of Higher Education and working as part of the Coaching Team, this role supports institutional student success priorities through integrated academic and disability support, proactive retention and progression strategies, and targeted engagement initiatives that strengthen student well-being, participation, and overall outcomes.
Key Responsibilities
- Developing, implementing and reviewing Individual Learning Plans (ILPs), including reasonable adjustments for students with disabilities and diverse learning needs.
- Providing tailored academic coaching to support student engagement, skill development, confidence, and overall academic success.
- Proactively monitoring student progress, identifying risk indicators (e.g. attendance or grade changes), and initiating timely, proactive interventions.
- Collaborating with academic and professional staff to integrate support strategies and ensure a coordinated approach to student success.
- Maintaining accurate, confidential records and ensuring student support practices align with institutional policies and regulatory requirements.
- Contributing to retention, progression, and engagement initiatives, including development of academic success resources and continuous improvement activities.
- Supporting compliance activities for higher education programs, including documentation for registration and course accreditation
Qualifications
- A degree in a relevant field, such as education, allied health, research, counselling, psychology, or social work.
- Demonstrated experience supporting learners to develop academic, study, and self-management skills that enhance engagement, retention, and success.
- Experience providing academic support to students with diverse learning needs, including students with disabilities or learning differences, and developing inclusive strategies, resources, and reasonable adjustments to support student success.
- Demonstrated experience in the development of higher education learning and teaching materials.
- Evidence of continuing professional development in a relevant field, including further studies, membership of professional or industry associations, attendance at workshops or conferences.
- The ability to work autonomously, take initiative, adapt to changing circumstances, organise work effectively, and build strong, supportive relationships with students and colleagues.
