ADCET Webinar: Introduction to the National Student Ombudsman

Wed 13 Aug 2025 1:00 pm – 2:00 pm AEST

Online

Event details

The National Student Ombudsman (NSO) is a free and independent service for university students to resolve complaints about their higher education provider and was established based on a recommendation in the Australian Universities Accord Final Report.

They provide accessible, safe and confidential services for all students, offering multiple channels for submitting a complaint, including an anonymous report option. Students can also contact them for information and advice, especially if they are unsure whether they want to make a complaint.

This session will cover:

• an introduction to the NSO
• the role and services it provides
• key processes involved
• how it differs from the AHRC
• when matters involve accrediting bodies.

Presenters

Claire Gough, Director Education & Outreach

Zachary Cronau, Director Strategic Investigations

Registrations for this webinar are now open

ADCET is hosted by the University of Tasmania

Contact details

Event website
https://us06web.zoom.us/webinar/register/WN_DjovMW3FT5uRmQAcH3y59A

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