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Advising college students with dis/abilities in online learning

Most distance universities have adopted advising practices traditionally employed in on-campus institutions. Nonetheless, little is known about the role of academic advisers while guiding students with dis/abilities to engage and achieve success in online higher education. This study aimed to explore and analyse advisers’ perspectives related to supporting the diversity of these students in a fully online university. Their findings show that even though advisers face challenges when advising online students with dis/abilities, they attempt to support them proactively by offering personalised tracking. (November 2022)