Policy and Procedures for Registered Training Organisations

A set of policies and procedures should reflect the achievement of compliance with relevant legislation and Access and Equity Quality benchmarking.

Policies and procedures support the following principles

• Accessible and equitable enrolment into a course as easily as someone without a disability
• Information relating to the course made accessible
• Provision of opportunity for staff and student to consult, communicate and negotiate any reasonable adjustments that enable the student to access the course
• Uphold the principles of privacy, confidentiality and respect towards student
• Ensure the integrity of courses and assessments are always  upheld
• Provide staff and students with relevant support to understand freedom from harassment or victimisation
• Ensure processes allow for staff to be notified of suitable adjustments that will allow intended student learning outcomes

The following can be used as a guide to policies and procedures. Some of the following will leave the ACPET website.

• Recruiting and Admission
• Quality assurance 
• Complaints and grievance procedures 
• Bullying, Harassment, Victimisation and Discrimination 
• Staff Awareness and Professional Development 
• Privacy and confidentiality 
• Information Access 
• Disability Action Plan and Risk Management
• Rights and Responsibilities of Staff and Students
• Student Services